FAQ 2018-03-27T18:47:09+00:00

FREQUENTLY ASKED QUESTIONS



Paradise Charters has established a team of professionals including a well-respected management group in the yacht chartering industry. Decades of boating experience let us fully understand that it is not only a charter, it is an impressed journey, it is a precious vocation with your families and friends.
Our fleet of yachts is one of the newest fleets in the Industry ranging from 28 feet to 80 feet luxury yachts, some of them are designed for easy operation and comfort boating. Even our rates are very competitive to other Yacht Chartering companies, we are very confident that our thoughtful details of service will help you enjoy a fantastic boating.

The term bareboat charter signifies an arrangement for the hiring of a boat or yacht without crew and the people renting the boat from the charter company are responsible for appointing the crew, skipper or instructor and making other arrangements. In such a case, the charterer takes over the vessel for a stated period of time with a minimum of restrictions for a stipulated sum.
A bareboat charter is different from voyage or time charter like a crewed or luxury yacht charter, where the charterer charters the ship for a particular voyage or for a set period of time.  In a bare-boat charter, the owner gives possession of the yacht to the charterer and the charterer hires its own master and crew. The giving up of possession of the ship by the owner is the defining characteristic of a bare-boat charter.
The charter agreement states that charterer has the option to skipper the yacht if they have the combined experience and credentials to operate that size and type of boat in tidal waters. The charter signer may also appoint or hire a skipper to operate the yacht or Paradise Yacht Charters can offer suggestions of qualified crew.  The charterer is inclusively responsible for providing crew, operating expenses, security deposits, fuel charges and port expenses in addition the charter is given control and possession with legal and financial responsibility due to damage during the agreement period.
Bareboat is also different from “skippered” charters. When persons pool their finances to bareboat so that the qualified master among them may skipper for the group, even though s/he is not ostensibly a paid skipper s/he now takes on the legal responsibilities of one. This can have far-reaching consequences in the event of negative occurrences at sea.

Charters under 4 days can only be booked on short notice, 3-5 days prior. If you want to book a boat for 4 or more days, we can take bookings months in advance. Some charters are booked up to a year in advance, depending on availability and the vessel popularity. If you are hoping to charter during our peak season—between June to September—we suggest booking at least three months in advance. If you’re booking within the month or short terms prior, please call our office, but availability may be limited.

Charter rates include only the vessel rental and insurance. It greatly depends on your itinerary, cruise consumption and other costs.

We are happy to add a sleepover option to your contract for $150 plus tax per night after we confirm the staff availability and boat schedules. We have completed all processes before you provision and get settled in at working time.

If you sleep over night in the boat and finish all processes, the boats can leave after 6:00 a.m. the morning of the scheduled departure.

We will provide all the linens and towels for any charter of 7 days or longer. The linen packages are available for shorter charters for $100/cabin, towels are for $25/set, personal wash supplies are for $25/set

We are located at Granville Island and the Vancouver’s biggest open market is just few steps from our docks. You will find a great selection of fresh fruits. veggies, meats, seafood and other local treats there.
If you prefer to have all your provisions on the boat before you arrive there are couple of options for online ordering and delivery right to our office. We are happy to place your order on the boat for you.

Some of our boats will allow pets provided they are well behaved and under the owners control at all times. There is a $300 extra cleaning fee added to the charter rate for charters with pets. Animal hair is particularly difficult to remove from boats and even a small trace affects allergy sufferers.

At the start of every charter, we perform a standard “Check in” that will familiarize you with the boat’s operating systems and safety equipment locations. This procedure typically takes under an hour.
At the end of every charter, we perform a standard “check out” that will inspect the visible lost and damage. After “check out”, we will schedule to do more bottom inspection and mechanical check by specific technique.

Charterer Protection Insurance allows the Charterers not only have Hull & Machinery insurance coverage but also have protection and indemnity up to 2,000,000, which includes but not be limited to: Collision/Third party property damage/Injury to passengers and crew etc.

Our working time is from 9am-5pm. This means that the boat can launch after 9am on your first charter day and ends before 5pm on the last charter day.

Kind notes: Our coastal waters, though beautiful, are home to some strong currents and large tidal exchanges, as well as logs and other debris. For this reason, our insurance preludes night operations. As master of your vessel, please remember the stipulations of your charter contract, and be sure to plan your passages to safely arrive at your destination before sunset.

We will provide and check all standard safe equipment, and we prepare some daily necessities on board your vessel- a few essential items to ease you off the dock and into your charter. The kit contains dish towels and dish cloths, paper towels, garbage bags, marine toilet paper, hand soap, dish soap, spray cleaner, a pot scrubber and a BBQ lighter. If you want fishing tools , water sports kits and extra equipment, you can book the rental.

To confirm an advanced booking, we require 1/3 of the price as the booking deposit with the remaining 2/3 due 60 days prior to the charter start date. If you book a charter within 60 days of the departure date, we will require full payment at the time of booking.

Should you need to cancel your booking 90 days or more prior to the charter date we will refund all your payments except $350 plus applicable tax (12%) for administration fee. For cancellations 60-89 days prior to the charter date we charge a fee of 25% of the total charter cost. Cancellations in less than 60 days do not get refunded unless we are able to resell any or all of the dates. We offer a Rain Check option for when you are unable to fulfill the dates you have booked and want to reschedule them. Rebooking the dates will be subject to availability

All of our charter boats are covered by full liability insurance but as bareboat charters operated by customers or their hired crew we still require a damage deposit.
The damage deposit is fully refundable and will be returned within 7 business days after completion of your charter provided the boat is returned in satisfactory condition. The charter customers signing the charter contract are responsible for the boat while they have it, not your skipper or the instructor.

Most damage of the boat is obvious, such as: Gel coat scrapes, carpet stains, upholster damage, furniture break, obvious floor damage, lost items etc.  We will charge from the damage deposit to repair or replace the damage or lost.
You should empty the heads(toilets) and holding tanks same as you get the boat, when you return the boat; otherwise we will detain an amount of $150 from your damage deposit that comes back with a plugged head or full holding tanks.
Prop Damage such as:
Slight Deflections – $200 will be charged against the damage deposit.
Major Deflections (log strikes or run aground) – Charterers will be responsible for towing, diver, haul-out costs and prop repair/replacement fee etc.

Yes! We will qualify your boating experience after I get your boating resume, if you are not training enough, we will recommend you to hire a qualified skipped to operate the vessel. And We have the training course to help your start boating.

Yes!  In order to bareboat charter one of our vessels you, or the captain of your group, will need to provide us a Boating Experience Resume at the time of booking. And you have to operated and been responsible for a boat of that size and type in tidal waters.

NO! Paradise Yacht Charters is mainly a bareboat yacht charter company catering to vacation yacht rentals; longer-term charters for 4+ days. Many of our customers go for weeks or even months. If you want to charter for one day, please call us to check the availability.

There is a mix of paid and free parking on Granville Island
FREE PARKING: Maximum 3 hours free parking, once per day
PAID PARKING: Pay parking is enforced from 7 am to 7 pm, 7 days a week.
Metered Parking: The pay parking lots provide metered parking ranging from $3.50 for 1 hour/$15.00 a day to a maximum of 3 weeks. (Weekly rate is $80)